(252) 413-0036

Carolina Breast & Oncologic Surgery is proud to be fully accredited by the National Accreditation Program for Breast Centers (NAPBC).

 

About the NAPBC...

The NAPBC is a consortium of professional organizations dedicated to the improvement of the quality of care and monitoring of outcomes of patients with breast diseases. This mission is pursued through standard-setting, scientific validation, and patient and professional education. The NAPBC board is comprised of professionals from 15 national organizations reflecting the full spectrum of breast care. Carolina Breast has voluntarily committed to provide the highest level of quality breast care and undergo a rigorous evaluation process and review of performance by the NAPBC. During the process, our center has demonstrated compliance with standards established by the NAPBC for treating women diagnosed with the

full spectrum of breast disease. The standards include proficiency in center leadership, clinical management, research, community outreach, professional education, and quality improvement. A breast center achieving NAPBC accreditation has demonstrated a firm commitment to offer its patients every significant advantage in their battle against breast disease, offering:

Comprehensive care, including a full range of state-of-the-art services
A multidisciplinary team approach to coordinate the best treatment options
Information about new treatment options

And, most importantly, Quality breast care close to home.

To learn more, please visit www.accreditedbreastcenters.org

Office Policies

Notice of Privacy Practices

NOTICE OF PRIVACY PRACTICES - click to read our notice of Privacy Practices


Hours and Appointments

Our office is open 8:00 am to 5:00 pm Monday thru Friday. Patient visits are between 8:30 am and 4:00 pm. Office hours are by appointment only. To schedule, please call us at, 252-413-0036. If you wish to cancel an appointment, please give us a day’s notice in order to allow another patient to utilize your allotted time. Our staff will do the utmost to prevent delays and expedite your office visit. However, please understand that emergencies do occur and we may have to reschedule your appointment. In that event, we will notify you as soon as possible because we recognize that your time is valuable.


Emergency Care

For after-hours emergencies, please dial 413-0036. Your call will be answered by the paging service and the surgeon on-call will be notified. For life-threatening emergencies, please call 911 or your local emergency authorities.


Hospital Admissions

Outpatient surgeries are performed at Vidant Medical Center and the Vidant Surgicenter. If your surgery requires an extended stay, it will be performed at Vidant Medical Center. For additional information about the facilities and directions, please call the VMC at 847-4100 or the SurgiCenter at 847-7700.


Fees

Our fees are based on customary charges consistent with the high level of care provided by CBOS. Those patients who undergo surgery can receive a surgical cost analysis upon request. We will submit all insurance claims to the appropriate carrier. Depending on your policy, you will be responsible for the remaining balances after your insurance company processes your claims, as well as all the applicable co-pays and deductibles. Should you find difficulties with any aspect of the fee arrangements, please call us and our patient representative will be glad to assist you.


Secure Online Access to Health Record

Carolina Breast is pleased to provide secure online access to health records for patients who are enrolled with myHEALTHware. It is the ultimate coordinated care solution, providing our patients with the tools and resources needed to easily manage their health information – including secure online access to medical records and a safe portal for sharing information with family and friends. www.myhealthware.com


New Patients

For your first visit, please arrive 15 minutes prior to your scheduled appointment so that our staff may collect medical and appropriate personal data. Please bring a list of all your current medical conditions, medications and insurance cards. To help expedite your visit, please complete the medical questionnaire provided here prior to your arrival to our office. - For patients who are coming to CBOS for the first time:  New Patient Form


Returning Patients

Please arrive 15 minutes before your scheduled follow-up visit so that our staff can collect any new medical history since your last visit. To help expedite the visit, click the link to download the update form

- For returning patients:      Health History Update Form  



Nondiscrimination Statement

Carolina Breast & Oncologic Surgery complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Carolina Breast & Oncologic Surgery does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


Carolina Breast & Oncologic Surgery:
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
     ○ Qualified sign language interpreters
     ○ Written information in other formats (large print, audio, accessible electronic formats, other formats). Please see our
Language Policy at Carolina Breast.

• Provides free language services to people whose primary language is not English, such as:
     ○ Qualified interpreters
     ○ Information written in other language.

If you need these services, contact the Office Manager.


If you believe that Carolina Breast & Oncologic Surgery has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Office Policies